Designing Brand Moments That Stop the Feed

Attention has become the rarest currency in a world flooded with content. Most of it gets glanced at or swiped past before it even registers. Successful brands don't flood feeds with noise—they craft moments so striking, so emotionally charged, and so relevant that people actually stop scrolling.
Everyone's visible now. And that visibility is worthless. Content fades into the void seconds after it's posted. What matters is creating moments that actually stand out in all that digital noise and stay in human consciousness. That's the whole game.
Here's the elephant in the algorithm that nobody wants to talk about: nobody's actually looking at your content.
The average user scrolls through 300 feet of content daily on Facebook. That's a football field of information racing past their eyes. TikTok users spend 95 minutes a day on the app, but their attention span on any given piece of content? 47 seconds. TikTok serves 1.5 billion videos daily. Instagram Reels hits 200 billion views. The feeds are infinite. Attention isn't.
All that infinite content is actively training people to ignore you.
And it's working. Engagement rates are cratering across every platform. Facebook dropped 36%, Instagram 16%, X (Twitter) fell 48% in 2025. The average Instagram engagement rate now sits at 4.2%. That means 95.8% of people scroll right past your content like it doesn't exist. Most brand content at this point is just visual Muzak—background noise that blurs into everything else.
The content trap is brands fixate on "consistent posting" and "staying top of mind" by producing more of the same forgettable content that wasn't working. It's like shouting louder in a noisy room. Volume isn't strategy; it's costly desperation disguised as marketing.
The math is brutal: with 4% engagement, 96% ignore you. These numbers are inflated—counting accidental taps, bots, and brief glances. Genuine human attention that fosters memory and change is even rarer.
Stopping the feed occurs when the endless scroll breaks—the thumb pauses, eyes focus, and the brain shifts from autopilot to consciousness.
This isn't about being loud or obnoxious. Slapping neon colours on everything like a 2003 rave poster doesn't work. That's not stopping the feed—that's just annoying people differently. Real stopping power comes from triggering something visceral.
Surprise. "Did they really just do that?"
In 2025, Duolingo officially 'killed' their mascot, staging a social media funeral with a viral video series. The stunt succeeded due to its unpredictability, absurdity, and chaotic brand image, causing viewers to stop scrolling out of curiosity.
Surprise isn't random; it breaks expectations in a way that feels inevitable later. Liquid Death's premium water with death metal aesthetics, called "Murder Your Thirst," surprised people but fit a brand opposing bland wellness culture.
Resonance. Tapping into something people already feel but haven't put into words.
Liquid Death's campaign didn't just sell water; it transformed frustration with dull wellness marketing into something raw and rebellious. People share content not for quality or cleverness, but because it conveys feelings they've struggled to express.
Resonance means truly understanding your audience beyond demographics and buying habits, by tapping into their unspoken frustrations, desires, and tensions. When a brand reflects feelings people can't express, it not only captures attention but also builds trust.
Pattern interruption. Your brain is a pattern-recognition machine constantly predicting what's next. When something breaks that prediction, you snap to attention.
Ryanair's social media works because budget airlines aren't supposed to roast their customers or post chaotic memes at 2 AM. The dissonance between expectation and reality creates the pause.
Pattern interruption isn't about being random. It involves knowing your category's patterns and intentionally breaking them to stay true to your brand. When others zag, the opportunity is to zag back, but only if it's authentic to who you are.
Emotional payload. Facts inform. Emotions move.
Apple's "Shot on iPhone" campaign doesn't mention megapixels or sensor details—it features a father's face at his daughter's graduation, a street during golden hour, and moments of beauty captured by everyday people. The technical specs are implied. The emotion is what matters most.
The most powerful emotional messages don't manipulate—they reveal. They show something authentic about the human experience that helps people feel less alone or more understood. That's why Apple's campaign is effective: it's not just selling phone cameras, it's celebrating the moments people want to hold onto.
When someone stops scrolling, their brain shifts gears. The prefrontal cortex—the part that handles actual thinking and decision-making—lights up. They're not passively consuming anymore. They're processing.
This matters because memory formation requires active engagement. Passive scrolling doesn't stick. Your brain treats it as background noise, not worth storing. That's why you can spend an hour on social media and remember almost nothing afterward. But that one post that made you stop? You'll remember it days later. Sometimes weeks.
Neuroscience explains this: the brain's reticular activating system (RAS) filters out repetitive stimuli as an evolutionary survival mechanism. It only signals novelty, threats, and opportunities, preventing us from being overwhelmed and helping us focus.
Brand moments that stop the feed tap into these primal triggers. They signal: this is different, this matters, pay attention now.
Changing from passive to active attention alters information processing. Passive mode conserves energy and matches patterns, while active mode encodes new info, makes connections, and assesses importance. This is when brand messages resonate and behavior changes occur.
This is why metrics like impressions and reach are increasingly meaningless. An impression simply means someone glanced at your content briefly, often without meaningful engagement, unlike real attention that stops the feed and activates different neural pathways.
Forget consistency for consistency's sake. The "post three times daily" advice was built for an internet that doesn't exist anymore. Post less. Make it count more. Every piece of content should justify its existence.
Stake a position that makes people uncomfortable.
Patagonia's "Don't Buy This Jacket" campaign told customers to buy less. It violated every rule of traditional marketing. It also reinforced their environmental values so powerfully that it strengthened brand loyalty and attracted new customers who shared those values.
Comfort is forgettable. Conviction is memorable. When a brand takes a real stand—not a carefully focus-grouped statement that offends nobody and means nothing—it forces people to have an opinion. That opinion might be negative. Some people will hate what you stand for. Good. That's not just acceptable, it's necessary.
Playing it safe guarantees invisibility. Every successful brand that stops the feed has made someone angry, confused, or uncomfortable. Nike's Kaepernick campaign cost them customers—and gained them way more. The ones they gained were more loyal, more engaged, more likely to become advocates.
Embrace weirdness strategically.
Brands sanitize themselves to death trying to appeal to everyone. The ones that break through own their strange. Liquid Death's death metal branding for water. Duolingo's unhinged owl. Wendy's Twitter roasts. These work because they commit fully to a weird idea instead of hedging with focus-group-approved blandness.
Strategic weirdness isn't random; it's based on understanding who you are and your audience. Liquid Death's weirdness solves a real problem: making water appealing against unhealthy drinks. The death metal theme isn't random but a deliberate rejection of boring water.
Most brands fear being weird to avoid alienating customers. But trying to appeal to everyone results in no strong appeal. Weirdness creates boundaries—"this is for these people, not those"—making brands memorable.
Make people feel something other than mild interest.
Anger, joy, nostalgia, shock, delight, indignation—any emotion beats the numb scroll. Dove's "Real Beauty" campaign sparked anger over impossible beauty standards. Nike's Kaepernick campaign divided audiences. Both halted feeds worldwide.
Brands often focus only on generating positive emotions to be liked, but being liked differs from being remembered. Negative emotions can create as much engagement, or more, and controversy halts scrolls.
You can't manufacture controversy for its own sake. Brands that do get called out for engagement bait. If your brand stands for something meaningful, taking a stand will naturally generate support and opposition. Embrace that instead of avoiding it.
Use tension and release.
Good storytelling builds anticipation and delivers payoff, as seen in Apple's product launches with slow reveals and the phrase "one more thing," through controlled information release that keeps people engaged. Even a 60-second video can create narrative tension.
Tension prevents thumb scrolling, creating a gap that demands closure. Set up a question, delay the answer, or show conflict before resolution. This tension-release gap holds attention.
Most brand content front-loads the payoff, giving everything away early out of fear of losing attention. But attention isn't that simple; humans stay when something feels unresolved. Use that.
Violate format expectations.
LinkedIn posts that resemble resignation letters but aren't, Instagram carousels telling stories backward, TikToks subverting platform trends. When formats become predictable, break them.
Format violations succeed because they exploit learned behavior. People have seen countless LinkedIn posts and internalized their patterns. When a post suddenly pivots from a familiar direction, the mismatch causes a pause because the brain wasn't expecting it, drawing attention.
This tactic is short-lived. When a format violation becomes habitual, it loses effectiveness. The "LinkedIn resignation post that's actually not" has been overused, reducing its impact. The key is to find the next format to violate, not replicate the last successful one.
Look at your last 50 posts. Be brutally honest: how many would have stopped you mid-scroll if you'd seen them from a competitor?
If the answer is less than five, you have a content problem. You're not creating moments—you're creating filler. And filler doesn't just fail to perform. It actively trains your audience to ignore you.
Every piece of forgettable content you publish lowers the bar for what your audience expects from you. They learn that your posts aren't worth the attention. They learn to scroll past without processing. You're training them to ignore you. And you're paying for the privilege.
Here's the painful truth most marketers avoid: less would be more. Posting daily with mediocre content performs worse than posting weekly with something that actually matters. The algorithm isn't your problem. Your content is.
Do the audit. Be ruthless. Count how many posts would genuinely stop someone mid-scroll. Then figure out why that number is so low. Is it lack of clear positioning? Fear of taking risks? An approval process that sands down anything interesting? Internal politics that prevent you from saying anything meaningful?
Fix the root cause, not the symptoms. More content won't solve a quality problem. Better content—less of it, but better—will.
High production value doesn't stop scrolls. Some of the most viral content ever was shot on phones with terrible lighting. Production quality is table stakes for certain contexts, but it's not what makes people pause.
Brands pour budgets into glossy content that looks expensive and says nothing. The smoothness becomes part of the problem—it signals corporate, impersonal, manufactured. Meanwhile, a grainy video of something genuinely surprising gets millions of views.
This doesn't mean production quality doesn't matter. It means you need to know what you're optimizing for. Are you trying to look professional, or trying to stop the feed? Because those goals often conflict.
Brands that stop scrolls often embrace rough edges intentionally. Ryanair's social media feels unpolished and chaotic, like an employee running it from their phone. These rough edges make it seem human, unfiltered, and real.
Choose truth over polished lies; the feed is full of safe, polished lies. Rough truth stands out.
Most brands won't do any of this. They'll keep posting bland content on their "consistent schedule" because it feels productive. They'll chase algorithms instead of humans. They'll optimize for impressions instead of impact. They'll mistake activity for effectiveness and volume for value.
That's your opportunity.
While competitors flood feeds with forgettable content, you can create moments that actually matter. Fewer posts, sharper purpose, deeper resonance. While they're playing it safe, you can stake a position worth remembering. While they're chasing everyone, you can speak directly to someone.
The scroll will keep scrolling. The feed will keep feeding. The noise will keep rising. But occasionally—rarely—something breaks through.
Those breakthrough moments aren't accidents. They're designed.
They're designed by people who understand that attention isn't captured, it's earned. By brands that value memorability over reach. By marketers brave enough to create something that might fail spectacularly instead of something guaranteed to be safely ignored.
The choice is yours. You can keep feeding the feed, or you can stop it.
Design your moment.